Livebookings Console
Livebookings Console is an affordable and versatile reservations diary that will enable you to manage your reservations smartly, build a customer database and communicate your offers through email marketing.
All you need to access Livebookings Console is internet access, a username and password. There is no software to install and no networking issues. You can have as many users as you like and they can log in from anywhere – as all the data is stored externally at our secure data centre the information is always live and up-to-date.
Key Functions in Livebookings Console
Maximise your table usage
- Set up your table configuration to maximise your restaurants’ capacity automatically
- Assign bookings to tables using a graphical interface
- Juggle reservations to maximise the use of your tables
- Automatically update your online availability in real time
Manage your bookings
- Look at the details of your bookings, session by session
- Amend reservations
- Set no-shows and cancellations
- Print check-in lists of your bookings
- Investigate booking histories and diner notes
Customise your availability
- Control the different timeslots available for each session on each day
- Add messages that your customers can see when they book
- Specify return times on tables
Learn more about your customers
- Use the database to view all diners who have ever booked in your restaurant
- Add customer preferences to diners’ records
- Export your opted-in customer contact details to an Excel spreadsheet
Use Livebookings Console as a marketing tool
- Send marketing emails to your diners for free, directly from Livebookings Console
- Let your customers know about your special offers in three clicks and prompt them to book via a personalised landing page
Who Uses Livebookings Console?
Livebookings Console is used by over 600 restaurants in the UK, including The Ivy, Carluccio’s, Fire and Stone, Groupe Chez Gerard, Pearl Liang and Fishworks.
Key Benefits
- Maximise the use of your tables resulting in greater profits
- Coordinate all your online and telephone bookings in one place
- Fine tune your web availability to fill tables during quiet times
- Track your bookings as they come in
- View booking statistics to see which websites and promotions work best for you
- Store and access a customer booking history of all your diners
- Send marketing messages via email or SMS
- Run marketing campaigns around your special offers