What We Do - Manage your tables - Livebookings Loghos

Livebookings Loghos

Livebookings Loghos is a locally installed, advanced table management solution, designed to help both individual restaurants and groups handle table reservations, CRM and business optimisation.

Each Livebookings Loghos installation starts with our highly experienced staff working one-on-one with the restaurant to customise the software to their individual needs. This includes opening times, web booking availability booking policies, table layout and sizes, security settings and access levels. We then ensure that all staff are properly trained and that the system is used to its full potential.

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Key Functions In Livebookings Loghos

Table Management

  • Complete table and time management, configured per session per day to reflect ideal cover flow through the restaurant that maximises profitability while maintaining service standard
  • Logical Reservations ‘Book’ format, immediately displaying available times and providing an easily viewable time plan that allows management to assess cover flow through the restaurant
  • Clean and clear coordination of all bookings and availability in one place
  • Configurable reporting tool to produce Standard daily and weekly reports


Booking Management

  • Personalised email confirmations direct from the restaurant’s MS Outlook/ Outlook Express email account
  • Personally created booking attachments to co-ordinate function sheets and private dining requirements
  • Store, filter, track and access specific customer booking history and preferences for all diners
  • Get to know your customers’ needs and wants better for improved customer service


Customer Relationship Management

  • Internally configurable guest and booking categorisation that allows analysis of guest/ booking trends for marketing and promotional purposes
  • Store customer details to execute targeted email campaigns and build customer loyalty
  • Multiple internal back up schedules to secure your customer reservation data


Web Bookings

  • Fine tune web availability to fill tables during quiet times and receive web bookings directly into the Livebookings Loghos diary
  • Track bookings as they come in
  • View booking statistics to see which websites and promotions work best for the restaurant

Who Uses Livebookings Loghos?

Livebookings Loghos table management software is used by over 200 fine dining, top end restaurants, including: The Fat Duck, all Gordon Ramsay restaurants, The Square, Chez Bruce, The Dorchester, Gilgamesh, Le Gavroche, Pied a Terre and three Hilton Hotel restaurants.

 

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