Support

Customer Support

Email Us

Telephone Support

Speak to a Livebookings Advisor

OFFICE HOURS
  +44 20 7199 4300
Mon-Fri 8am – 6pm

OUT OF HOURS
  +44 7879 400080
Mon-Fri 6pm – 8am, all day Sat/Sun


Notifications

  • We've moved! On 18th May, the Livebookings Head Office moved
    one floor down to: 5th Floor Elizabeth House, 39 York Road, 
    London, SE1 7NQ. New contact details: 
    Telephone: +44 20 7199 4300 (8am – 6pm), Emergency Out of Hours
    Telephone: + 44 7879 400080 (6pm – 8am), Fax: +44 20 7199 4301.
  • Are you receiving all your emails? With millions of emails being sent every
    second, it is important to make sure the right ones get through. Check
    out these best practice tips.
  • Don’t forget to notify us of any cancellations or no-shows by the end
    of the month to ensure your bill is accurate. If you have access to a
    Livebookings electronic reservations book, you can remove the bookings
    yourself, alternatively, please contact the accounts team.

Featured Tutorials Online Training Sessions: Managing your Electronic Reservations Book

Online Training Sessions: Managing your Electronic Reservations Book

Register today for training sessions on our industry leading electronic reservations book. Learn everything from the basics,...…

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Quick Links

Top FAQs

How do I update my restaurant’s contact details?

Please send all updates to our Account Management team and we’ll update our system.

Why is my special offer not displaying in my booking interface?

A new offer can take up to 48 hours to process. If you submitted it a while ago, your offer may have expired, so you’ll need to re-instate it. You can do this by contacting our Account Management... Read More

How can I set up an offer?

Simply complete our online offers form and we will do the rest!

How many bookings could my restaurant receive?

The average number of customers we deliver to restaurants each month is 156, although one restaurant has received over 68,000 in one year!

How do I revamp the content about my restaurant that gets distributed through the Network Partners?

Simply submit your description, menu and images to our Account Management team and we’ll update it for you.

Will I be featured on all of the Network Partner websites?

We work with local, national and international websites, so some may not be relevant to the location of your restaurant. We will endeavour to get you listed on as many as we possibly can.

I’ve lost my username and password for my diary system – where can I get it from?

Contact our Account Management team by email support@livebookings.co.uk or telephone 020 7199 4300 and we will be able to give it to you immediately. Read More

What should I do if I get a no-show or cancellation?

You can do this in your Livebookings electronic reservations book by simply logging in with your username and password, finding the booking and selecting ‘Cancelled’ in the drop down box at... Read More

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