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Speak to a Livebookings Advisor

OFFICE HOURS
  +44 20 7934 9275
Mon-Fri 8am – 6pm

OUT OF HOURS
  +44 7879 400080
Mon-Fri 6pm – 8am, all day Sat/Sun


Notifications

  • Are you serving a special menu on Mother’s Day? Please email the details to support@livebookings.co.uk or call us on 020 7934 9275, so that we can ensure we have the correct information on file.
  • Are you receiving all your emails? With millions of emails being sent every second, it is important to make sure the right ones get through. Check out these best practice tips.
  • NEW email functionality in Livebookings Console. Restaurants can now send out branded special offer emails to a customer database with just three clicks of a mouse. Find out more
  • Don’t forget to notify us of any cancellations or no-shows by the end of the month to ensure your bill is accurate. If you have access to the Console diary, you can remove the bookings yourself, alternatively, please contact the accounts team.
  • We are running an ongoing series of free Livebookings Console training workshops. To register your place, check out our Featured Tutorials

Quick Links

Top FAQs

I am full for Saturday evening, how can I close out this session?

You are able to do this in your Livebookings diary system. Simply log in with your username and password, select the dot for the session you want to suspend bookings for and elect to ‘suspend bookings’. Read More

What should I do if I get a no-show or cancellation?

You can do this in your Livebookings diary system by simply logging in with your username and password, finding the booking and selecting ‘Cancelled’ in the drop down box at the bottom. Our... Read More

How much does it cost to join?

We have a number of industry-leading reservations management and online marketing tools that you can subscribe to from as little as £49 a month.

Will I be featured on all of the Network Partner websites?

We work with local, national and international websites, so some may not be relevant to the location of your restaurant. We will endeavour to get you listed on as many as we possibly can.

I’ve lost my username and password for my diary system – where can I get it from?

Contact our Account Management team by email support@livebookings.co.uk or telephone 020 7934 9275 and we will be able to give it to you immediately. Read More

How do I revamp the content about my restaurant that gets distributed through the Network Partners?

Simply submit your description, menu and images to our Account Management team and we’ll update it for you.

How many bookings could my restaurant receive?

The average number of customers we deliver to restaurants each month is 156, although one restaurant has received over 68,000 in one year!

How long does it take to start marketing my restaurant online?

It can be as little as 48 hours.

Please submit your questions to us and we will post the answers here.

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