restaurantdiary™
restaurantdiary™ is a state-of-the-art restaurant reservation and table booking system that combines restaurant yield management with an at-a-glance restaurant bookings facility, intelligent restaurant diary reservations, a flexible Customer Relationship Management system, email and SMS marketing with full 24/7/365 support.
restaurantdiary is used in over 1000 top restaurants around the world, restaurants like Searcy’s, Ping Pong, One-O-One Knightsbridge, Planet Hollywood, Restaurant Martin Wishart, Bibendum, Bob Bob Ricard, Heathcotes, Hilton Doubletree.
Key functions in restaurantdiary
Yield Management
- Built in algorithms to maximise your available covers during a service
- Build special offers to maximise revenues from every booking
- Maximise covers sold by defining reservation rules to apply (for example, no 2s at peak-times)
- Maximise quality of service by managing workflow through the kitchen
Table Management
- Automatic ranking of tables for booking
- Set table joining rules
- Set maximum covers per time period – avoid strain on the kitchen
- Automatically offer alternative time slots or even alternative restaurants in a group
Reservations Management
- Superbly simple booking capture for walk-ins
- Change bookings easily; see the effect on running order and table availability immediately
- Give immediate confirmations for online bookings
- Email or text booking reminders
Customer Relationship Management (CRM)
- Completely integrated with the booking system
- Always available and ready to use – send targeted promotions by email or text
- Automatic tracking of responses to promotions
- Your diner data is yours – not ours
Online Bookings
- Complete integration with your website
- Control deposits and payments in advance, check credit cards instantly
- Control table availability automatically
- Promote special offers at time of booking
For further information about Restaurantdiary, visit www.restaurantdiary.com